Welcome to ROUTE PRO! By accessing and using our freight dispatching services, you agree to the following terms and conditions:
### 1. **Services Provided**
- **Freight Dispatching**: We offer dispatching services to assist trucking businesses and owner-operators in finding, negotiating, and securing freight loads. Our services include load booking, rate negotiations with shippers and brokers, and handling related documentation.
- **Scope of Services**: While we connect carriers with freight opportunities, we do not directly handle the transport of goods or provide guarantees regarding load availability, delivery, or pricing.
### 2. **User Responsibilities**
- **Eligibility**: Users must be legally qualified and have all necessary permits, licenses, and insurance to operate as a freight carrier. Failure to meet these requirements may result in suspension or termination of services.
- **Accuracy of Information**: Users must provide accurate and current information about their business and update this information as necessary. Providing false or outdated information could impact service quality and may lead to termination of services.
- **Compliance**: Users are responsible for complying with all applicable federal, state, and local laws and regulations regarding their operations and use of our services.
### 3. **Payments and Fees**
- **Service Fees**: Fees for dispatch services are outlined in our Service Agreement. Users agree to pay the stated fees for services rendered, which may be structured as a percentage of the gross revenue per load or a flat fee.
- **Billing Cycle**: Payments are generally required on a weekly or biweekly basis, depending on the terms of the agreement. Users are responsible for ensuring payments are made on time.
- **Late Payments and Penalties**: Late payments may incur additional charges or penalties. If payments are not received within the agreed timeframe, we reserve the right to suspend or terminate services until the account is settled.
### 4. **Liability and Limitations**
- **Service Limitations**: We strive to provide reliable and efficient dispatching services but cannot guarantee load availability, payment timeliness from brokers or shippers, or rates beyond what is negotiated.
- **Third-Party Liabilities**: We are not responsible for any damages, delays, or losses caused by third parties, including brokers, shippers, or any other entities involved in the transport chain.
- **Indemnification**: Users agree to indemnify and hold our company harmless from claims, damages, or losses arising from their use of our services, including, but not limited to, actions or decisions made by brokers or shippers.
### 5. **Termination and Suspension of Services**
- **Termination by User**: Users may terminate the agreement by providing notice as specified in the Service Agreement. Any outstanding payments must be settled before termination.
- **Termination by Route Pro**: We reserve the right to terminate or suspend services if users violate these terms, fail to meet legal requirements, or engage in conduct harmful to our business or partners. In cases of termination due to user violation, any outstanding balances will remain due.
### 6. **Privacy and Data Protection**
- **Data Collection**: We collect only essential information needed to provide our dispatching services. This includes contact information, business details, and any other data relevant to arranging loads and managing accounts.
- **Data Security**: User data is protected following our Privacy Policy, which outlines how we collect, store, and protect information. We do not sell or share user data without consent unless required by law.
- **Third-Party Sharing**: Information may be shared with brokers, shippers, or other partners solely to facilitate the services. We maintain reasonable safeguards to protect user data in all shared interactions.
### 7. **Modifications to Terms**
- **Changes to Terms**: We reserve the right to modify these Terms of Service as needed to reflect changes in our business or legal obligations. Users will be notified of significant updates, and continued use of our services implies acceptance of any changes.
- **Disputes and Governing Law**: Any disputes arising from these Terms of Service will be resolved per the governing laws of Florida/USA, and users agree to resolve disputes exclusively in the courts of this jurisdiction.
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This summary provides an overview of our Terms of Service. For full details, please review the complete Terms of Service document on our website.